Privacy policy

At Loma Real LLC, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our janitorial services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We may collect the following types of personal information when you use our website or services:

• Contact Information: Name, email address, phone number, and physical address.
• Payment Information: Billing information and payment details (e.g., credit card number) for processing services.
• Service Information: Details about the services you request or schedule, including special instructions or preferences.
• Usage Data: Information about how you access and use our website, including IP addresses, browser types, and pages visited.

2. How We Use Your Information
We may use your personal information for the following purposes:

• Provide Services: To fulfill requests for janitorial services, including scheduling, billing, and communication.
• Customer Support: To respond to your inquiries, provide customer support, and address any issues you may encounter with our services.
• Improve Services: To analyze and improve our website and services, ensuring that we meet your needs effectively.
• Marketing and Communication: To send you promotional offers, updates, or newsletters, with your consent. You may opt out of these communications at any time.
• Compliance: To comply with legal obligations or resolve disputes, if necessary.

3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you submit it. These measures include encryption, secure servers, and other administrative safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your data.However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors or service providers who assist in operating our website or delivering our services (e.g., payment processors, email service providers).
• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights of others.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner as part of the transaction.

5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies (such as web beacons) to enhance your user experience. These technologies help us analyze trends, administer the site, track users’ movements around the site, and gather demographic information.You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:

• Access: Request a copy of the personal information we have collected about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: Opt out of marketing communications by following the unsubscribe instructions in any email we send you.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Loma Real LLC. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked sites.

8. Changes to This Privacy Policy
Loma Real LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. Please review this page periodically for any updates.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Loma Real LLC
Services@lomarealbusiness.org
(209) 985-0355